Call reporting software
At top level, call reporting software logs all of your incoming and outgoing calls, but delve a bit deeper and you will also be able to see how many calls have been unanswered..
Call logging software
Call logs are records of incoming and outgoing calls. Details recorded may include call origin or destination, length, date, and time. Business owners use call log data..
Communicate with your customers by text
SMS Marketing, or text messaging as it’s also known, is a great way to communicate with your customers. The open rate of text messages is 98%, compared to just..
Why you might need a firewall
Put really simply, a firewall is either a physical device or piece of software that monitors network traffic and controls what passes through you network..
How secure is the Cloud?
Lots of organisations who look to modernise their way of working by moving to the Cloud often ask us how secure the Cloud is. We’re always really pleased to be asked this question..
Broadband speeds explained
We all know that when it comes to broadband it needs to be quick and reliable, but when it comes to speed, not many people really understand it in context..
Common IT mistakes that SMEs make
Small and medium-sized enterprises (SMEs) face a range of challenges in their day-to-day operations, including tight budgets, limited resources, and intense competition..
The on/off hack explained
Do you get broadband rage when your internet connection drops out? It’s a thing! In the workplace it’s certainly frustrating to suddenly grind to a halt so here’s quick explanation from..
Spam filtering; how it works, why it’s important
Spam filtering is a specific program that you use to detect and prevent spam emails reaching your inbox. Spam emails may be unsolicited, contain viruses..
Retiring servers and moving to the Cloud with Azure
If you are thinking about retiring your server and moving to the Cloud, the prospect of retiring your old technology and moving to the new can seem daunting..
Cyber security and the human threat
Having received our own Cyber Essentials Accreditation in 2022, we thought it would be fitting to talk about the importance of cyber-security and the threat from within..
