our accreditations
How Hubtel can help
Don’t let a crisis wipe away your success and damage your reputation
Most businesses can’t operate without their critical data and operating systems, and disasters don’t come with warnings.
read moreWhether it’s a virus, hardware failure, human error or even a natural disaster, we can guarantee your business a recovery solution that suits your needs, be it on-premise, off-premise or a mixture of both.
Disasters come in different forms – fire, flooding, theft, power surge and even human error, but the risk of cybercrime is an added threat in today’s era. Any of these disasters could prevent your staff from working or stop you from meeting your customers’ requirements. Recovery plans don’t need to be daunting or complicated. And, we can even write them for you to provide peace of mind that there’s a plan in place should a disaster arise.
Don’t wait for a disaster to happen. Get in touch for some advice, or simply to chat through your needs.
Increased productivity
With features like call routing, voicemail-to-email, and call recording, our hosted telephone systems can help your team work more efficiently and get more done in less time.
Cost savings
By reducing your need for expensive hardware and maintenance, we can help you save money with our efficient, durable, and cost-effective hosted telephone system solutions.
Enhanced customer experience
Our advanced hosted telephone system incorporates features such as call screening, automated attendants, and call queuing so your callers can be connected to the right person quickly, making for a more positive experience with your business.
Better team efficiency
We ensure your employees can quickly and easily connect with external calls and each other, reducing wait times and increasing overall efficiency.
Integration with other systems
With integration capabilities, modern hosted telephone systems can seamlessly integrate with other software and systems, such as CRM platforms, to provide a more streamlined experience for both employees and customers.
Greater flexibility:
With remote access and mobile integration, you can stay connected and work seamlessly from anywhere whether you’re in the office, on the road, or working from home.
Years in Business
Years in Business
Years in Business
IT Support & Services
Providing Specialist IT Support & Services to Local Businessses
AI-Adoption-Hub
Microsoft best practice configuration
Microsoft Teams
Microsoft SharePoint
Microsoft Copilot
Microsoft 365
Why Choose us
IT Solutions to Transform Business Growth
Hubtel IT is a telecommunications and IT support services provider with 20 years experience based in the West Midlands that specialises in serving small to medium-sized businesses… read more
Director
Empower Your Business: Why We're Your Trusted Partner!
Hubtel IT is a telecommunications and IT support services provider with 20 years experience based in the West Midlands that specialises in serving small to medium-sized businesses. read more
Our mission is to provide quality service that helps our clients to scale up and stay ahead of the competition. We pride ourselves on our excellent customer service and strive to ensure all our clients are satisfied with the result.
Get in touch if you’d like to know more about how we work.
case studies
How we’ve helped the hospitality & leisure sector
Engineering Resilience Powered by Hubtel IT Consultancy
Blending Tradition with Technology Enhancing Funeral Services Around the Clock Care
A Phased Approach to Cloud Migration
Assess
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
Govern
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
Deploy
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
Enable
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
News
Latest Modern Workspace News
As sophisticated as our technology has become in recent years, so too have the risks
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
Frequently Asked Questions
We’ve got lots of happy clients. Read our Google reviews to see what our clients say about us.
I’ve heard I can get broadband without having to pay line rental?
That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.
This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.
A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/
Are BT getting rid of the telephone lines?
Yes. By 2025 the traditional telephone lines that were installed in the 1980s will cease to exist. As more people use data rather than voice and along with the advances in technology, the old telephone lines are no longer fit for purpose.
Ultimately this will be cheaper for the end user as:
- calls over the internet are usually free
- less hardware is needed, so less to buy and maintain
- any faults on the line can be diagnosed and fixed quicker
For a more information about the BT Switch Off watch our short video on our YouTube channel https://www.youtube.com/channel/UCBulRN12m_UikZ0adfvZKHQ
How do I move my telephone system from ISDN to the Cloud?
If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.
Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.
Click through to our telephone systems page for more information.
What makes a good password?
Passwords should never contact personal information or be so predictable they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase, uppercase and punctuation. Stay away from single words and opt for phrases instead.
Cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.
How often should I replace my computer?
General rule of thumb is every 4 years, but that is subject to your usage and specification of the computer to start with.
Businesses who are hardware heavy should consider a Rolling Replacement Plan so that the cost and installations can be managed efficiently.
our accreditations
Get in touch
Looking to benchmark your current Telephony & IT Infrastructure? We can help, without obligation.
