Book a Consultation

Hubtel IT Privacy Policy

At Hubtel IT, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and share your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

We collect personal data such as your name, company name, business address, telephone number, email address, and details about your current suppliers and services. This information may be collected through website forms, email communications, telephone calls (which may be recorded for training and monitoring), cookies, and referrals from clients or suppliers.

We process your data to provide and manage our services, respond to enquiries, deliver tailored technology solutions, and send you updates about our products and services — only where you have given consent or where we have a legitimate interest. We may share your data with trusted third parties, such as finance or leasing partners, but we never sell your data.

Your data is stored securely on UK-based servers and backed up to the Microsoft Cloud. We implement appropriate technical and organisational measures to protect your data, but please note that no method of internet transmission is entirely secure.

We retain your data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Typically, this means while you are a customer and for up to two years after your account is closed.

You have the right to access, correct, delete, or restrict the use of your data. You may also object to processing or request data portability. To exercise any of these rights, please contact our Data Controller, Neil Bayliss, at neil@hubtelit.co.uk. We will respond within one month.

If you have consented to receive marketing communications, you can withdraw your consent at any time by emailing neil@hubtelit.co.uk with “OPT OUT” in the subject line.

We use cookies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office (ICO).

We may update this policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you directly.

Free IT Audit

Request a Callback

Fill out the form below and one of our team will give you a callback to go through the challenges you’re facing with your IT infrastructure.