In modern business, the need for robust cyber security isn’t just a necessity – it’s critical to protecting your business from evolving threats and staying compliant with ever-changing regulations.
As cyber criminals become more sophisticated, so do the tools needed to defend against them. At Hubtel IT, it’s our duty to ensure our customers have the latest security solutions in place to protect their businesses.
In this case study, we detail how we partnered with Systems ADI Group Ltd’s internal IT team to build a seamless, IT infrastructure focused on robust cyber security.
Introducing Systems ADI Group Ltd
Founded in 1990, Systems ADI Group Ltd supports the manufacturing industry in the UK and Ireland across 25 specialist divisions.
The business covers an extensive range of engineering disciplines, such as automation, energy services, facilities management and vertical transport.
Based locally to us in Kings Norton, Birmingham, they have units in Northampton, Liverpool and Somerset, as well as Blanchardstown in Dublin.
Their challenge
In the modern day, it’s essential that your IT support doesn’t just keep your business ticking along nicely, but actively supports its efficiency and enables its growth.
When Systems ADI Group Ltd’ previous IT provider was acquired by a larger company, they were left unsatisfied by the level of IT support they were receiving.
In 2023, their team got in touch with us, looking to outsource part of their IT support while covering the rest in-house.
The solution
Hubtel IT works collaboratively with Systems ADI Group Ltd’ internal IT team, sustaining an efficient, holistic IT infrastructure that supports their productivity and growth by allowing them to focus on their core operations.
We provide:
- Support for physical and virtual servers
- Support for networking
- Support for cloud services
- Cyber security solutions
- Cyber threat detection and prevention
- Disaster recovery
- Ad-hoc project works
Cyber security is an integral part of their package, with reliable security practices crucial to ensure they don’t experience downtime in the event of a threat.
The result
Since joining forces with Systems ADI Group Ltd, our partnership has gone from strength-to-strength, supporting their continued growth and allowing them to do what they do best.
But don’t just listen to us… see the statistics below:
| Tickets raised | 445 |
| Average first response | 0.26 hours |
| Average time to close | 2.68 hours |
Keeping your business safe and secure
The threat of cyber crime continues to grow and, according to the National Crime Agency, it is already costing the UK billions.
Having a sound cyber security plan in place is crucial for the following:
- Increased business protection
- Enhanced customer trust
- Regulatory requirements
- Improved reputation
- Cost savings
What’s next?
At Hubtel IT, we are constantly monitoring the IT landscape and the changing needs of our customers to provide the best possible service.
For Systems ADI Group Ltd, we are keeping track of the cyber security solutions coming to market to ensure our services keep them front-fronted.
Our next project, as of March 2025, is to migrate their Microsoft 365 licences over to Hubtel IT so we can streamline their licence management process, offering them a more competitive price due to our vendor volume discounts.
Why choose Hubtel IT?
Whether you’re looking to outsource all your IT and connectivity support or simply part of your solution to complement your internal team, Hubtel IT can help.
Get in touch today to discuss your IT requirements.
