our accreditations
How Hubtel can help
Reclaim your time – let us fix it for you
Here at Hubtel IT, our experts are committed to providing professional support for your IT functions, read more guaranteeing smooth and efficient operations for your business. Our team of IT engineers can visit your site, provide remote support or screenshare to help you access the help you need. And if you run a business around the clock, out of hours IT Support can be arranged.
Every business is unique, so our support packages can be custom-made to suit your business’ particular needs and requirements. From outsourcing your entire IT function to critical parts of it, we’re here to deliver cost-efficient and effective solutions made for you.
Not sure what level of IT support you need? No problem. Call us to discuss your situation, or arrange for one of our account managers to visit your site. You may also benefit from a free, non-obligatory site visit where we can audit your current IT situation, make recommendations and offer you a proposal to suit your IT support needs.
24/7 Support
IT issues can arise at any time, especially if your business operates all hours, and we understand how critical it is to resolve them quickly. Talk to us about providing around-the-clock support for your business.
Unmatched cybersecurity protection
Cyber threats are at an all-time high, and data breaches can be devastating to your business. Our team of experts are equipped with the latest tools and technologies to identify and neutralise threats before they cause any harm to your systems. We are Cyber Essentials Plus accredited and can enable your business to become Cyber Essentials accredited too.
Increased uptime and productivity
System downtimes can be frustrating and costly. We'll proactively monitor your systems to ensure minimal downtime and maximum productivity with Remote Monitoring Management (RMM) software.
Cost-effective solutions
Significantly reduce your overhead costs while still receiving premium services for your business. Our solutions are designed to fit your budget without sacrificing quality.
Professional expertise
Our team of highly skilled technicians have years of experience in the IT industry. You can rest assured that your systems are in capable hands, and we'll work hard to keep your business running smoothly.
Years in Business
Years in Business
Years in Business
IT Support & Services
Providing Specialist IT Support & Services to Local Businessses
Microsoft Power Platforms
Consultancy and Professional Services
Co-Managaged Support
Managed IT
Overview
Why Choose us
IT Solutions to Transform Business Growth
Hubtel IT is a telecommunications and IT support services provider with 20 years experience based in the West Midlands that specialises in serving small to medium-sized businesses… read more
Director
Empower Your Business: Why We're Your Trusted Partner!
Hubtel IT is a telecommunications and IT support services provider with 20 years experience based in the West Midlands that specialises in serving small to medium-sized businesses. read more
Our mission is to provide quality service that helps our clients to scale up and stay ahead of the competition. We pride ourselves on our excellent customer service and strive to ensure all our clients are satisfied with the result.
Get in touch if you’d like to know more about how we work.
case studies
How we’ve helped the hospitality & leisure sector
Engineering Resilience Powered by Hubtel IT Consultancy
Blending Tradition with Technology Enhancing Funeral Services Around the Clock Care
A Phased Approach to Cloud Migration
Assess
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
Govern
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
Deploy
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
Enable
Review your Microsoft 365 environment, licensing, security posture, and AI readiness.
News
Latest IT Support News
As sophisticated as our technology has become in recent years, so too have the risks
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Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
Frequently Asked Questions
We’ve got lots of happy clients. Read our Google reviews to see what our clients say about us.
I’ve heard I can get broadband without having to pay line rental?
That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.
This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.
A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/
Are BT getting rid of the telephone lines?
Yes. By 2025 the traditional telephone lines that were installed in the 1980s will cease to exist. As more people use data rather than voice and along with the advances in technology, the old telephone lines are no longer fit for purpose.
Ultimately this will be cheaper for the end user as:
- calls over the internet are usually free
- less hardware is needed, so less to buy and maintain
- any faults on the line can be diagnosed and fixed quicker
For a more information about the BT Switch Off watch our short video on our YouTube channel https://www.youtube.com/channel/UCBulRN12m_UikZ0adfvZKHQ
How do I move my telephone system from ISDN to the Cloud?
If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.
Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.
Click through to our telephone systems page for more information.
What makes a good password?
Passwords should never contact personal information or be so predictable they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase, uppercase and punctuation. Stay away from single words and opt for phrases instead.
Cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.
How often should I replace my computer?
General rule of thumb is every 4 years, but that is subject to your usage and specification of the computer to start with.
Businesses who are hardware heavy should consider a Rolling Replacement Plan so that the cost and installations can be managed efficiently.
How to choose the right IT Support provider?
Check out our helpful video on how you can make sure you are choosing the right IT Support company for your business.
our accreditations
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