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How we moved Platinum Nursing Care into modern telephony and IT

Serving Platinum Nursing Care

Platinum Nursing Care is a care home with nursing based in Coventry, that also specialises in looking after people living with dementia. Their motto of “People Above All Else” is centred around 4 core values of: quality, care, pride, and happiness and Hubtel IT are proud to partner with them. 

After working with Platinum Nursing Care for several years, Hubtel IT have seen them through the transition of SIP technology, IT support and latterly Cyber Essential accreditation. The nature of their work means that their communications channels and connectivity needs to be up and running 24/7 so we leverage the best technology in order for this to be achieved. 

Their SIP telephone lines are delivered across an ethernet circuit that guarantees them 99.9% up-time on a one-to-one connection with guaranteed bandwidth. Their circuit also serves to support their IT infrastructure which has recently undergone rigorous assessment to achieve Cyber Essentials certification, a standard which demonstrates their commitment to maintaining cyber security standards to mitigate against the most common forms of cyber attacks.  

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Jordan, our Technical Lead
Jordan
Technical Lead

Jordan, our Technical Lead, is the go-to problem solver for all things IT. With years of experience in management and support, he loves turning complex challenges into simple, cost-saving solutions that keep systems running smoothly and people happy.

Known for his calm head and big ideas, Jordan brings energy and organisation to every project. He’s great at rallying teams, meeting tight deadlines and keeping things on track even when priorities shift.

A natural self-starter, Jordan thrives on new challenges, fresh tech and any opportunity to learn something new.

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